Privacy Policy

At Summit Webstore, we prioritize your privacy and are committed to transparently informing our users about the collection, usage, sharing, and protection of their personal data. By interacting with Summit Webstore via e-commerce platforms and utilizing our services, you consent to the utilization of collected or submitted information as outlined in this Privacy Policy. Safeguarding your personal information is paramount to us, and we strive to ensure its safety and security.

This Privacy Policy pertains to all personal data gathered by Summit Webstore. Throughout this privacy statement, Summit Webstore may be referred to as 'Summit,' 'we,' 'our,' or 'us' as applicable. We diligently work to enhance customer service by safeguarding the confidentiality and privacy of the personal data entrusted to us, making it a top priority.

This statement elaborates on how and why we collect your personal information, facilitating both the management of your accounts with us and the processing of transactions conducted between you and Summit Webstore.

HOW WE COLLECT DATA INFORMATION:

This section provides insight into the types of personal data we may collect from you when you engage with our services, as well as any personally identifiable information we may obtain from other sources. This data enables us to effectively deliver our services to you, as the information provided is essential for both offline and online transactions, operational functionalities, and marketing endeavours

We collect information related to your website usage through the utilization of cookies and log data. This data is utilized to enhance the functionality of the website, with each comprehensive review of our users' activities aimed at making your access more secure and efficient.

  • Cookies are small files containing strings of text stored on your computer. We use them to authenticate you in transactions made on our websites and deliver content specific to your interests and preferences.
  • Log information may include website requests, operating system details, browser information, date and time of your requests, and cookies that may identify your browser.

Acquiring your personal data may occur in the following circumstances whenever you engage with Summit.

  • When you register for our services online.
  • When you shop with us online, browse our websites, or use our mobile applications..
  • When you utilize our online or printed vouchers.
  • When you engage with us, either by contacting us or being contacted by us, or when you participate in our promotions, competitions, surveys, and product reviews regarding our services.

While you are transacting on our website, personally identifiable information collected about you may include:

  • First and last name, email address, contact details including phone numbers, and PIN/ZIP code.
  • Personal preferences and interests
  • Your opinion on services, products, and features on our website

We may also collect the following information about:

  •  The pages you visit/access
  • The links you click on our website.
  • The number of times you access the page
  • Things you view, add to bag, add to wish list

 

 HOW WE USE DATA INFORMATION:

The use of personal data may occur in the following circumstances: product and service fulfilment, as well as transactions between the user and Summit Webstore

Operational procedures and transactions:

  • Fulfilling and managing purchases, enabling sales, processing and settling payments, handling orders, and providing receipts in an online shop
  • Providing customer service, processing and assisting with dispute resolution, payment processing including returns, refunds, and addressing other transaction-related issues
  • Fulfilling various technical, logistical, financial, tax, legal, compliance, administrative, and/or back-office functions
  • Conducting transactions where we collect information required by law.
  • Preventing fraudulent transactions, monitoring against theft, and otherwise protecting our guests and our business.

Online marketing and social media

  • Sending promotional campaigns, surveys, notifications about new product and website features, and updates regarding services or policies through official marketing channels, WhatsApp, email, and social media.
  • Responding to requests for information about our products and services on our websites or mobile application, and connecting with users via phone call, email, online shop, or social media for communications related to transactions and inquiries

DISCLOSURE TO THIRD PARTIES 

We do not sell, share, or rent any personal information, unless required by special circumstances such as compliance with subpoenas, court orders, or requests from legal authorities or law enforcement agencies necessitating such disclosure. This website takes every precaution to protect users' information. When users submit sensitive information via the website, their information is protected both online and offline.

We and/or certain authorized third-party service providers or Third-party Sellers/Re-sellers will use the personal information provided by you to provide you with the services offered on Summit. From time to time, we may disclose general statistical information about our Site and visitors, such as the number of visitors and the types of goods and services purchased. Your trust and confidence are our highest priority. We do not rent, sell, or share your personal information, and we will not disclose any of your personally identifiable information to third parties unless we have your permission, to provide products or services you’ve requested, to help investigate, prevent, or act regarding unlawful and illegal activities, suspected fraud, potential threats to the safety or security of any person, violations of Summit terms of use, or to defend against legal claims.

SOCIAL MEDIA 

We operate channels, pages, and accounts on various social media sites to inform, assist, and engage with customers. We monitor and record comments and posts made on these channels about us to improve our services. Summit Webstore is not responsible for any information posted on those sites other than the information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties

The following companies—Facebook, Twitter, Instagram, YouTube, Google, and LinkedIn—may use data for their own purposes, specifically for marketing to you through their social media platforms and enabling engagement on our websites. This includes profiling and targeting you with other advertising.

YOUR RIGHTS AND ACCESS TO INFORMATION 

All information that we have collected is available in our database of contacts. For users who registered on Summit Webstore, the e-commerce platform offering a wide variety of products, all information is accessible online within your account. You may access such information at any time by logging in to your account through our website.

In relation to your personal data, you have the following rights, as mentioned below:

  • Request correction or updating of the personal data that we have about you. This enables us to correct or update any incomplete or inaccurate data we have about you. However, we may need to verify the accuracy of the corrected or updated data provided by you to ensure data security and compliance with our data accuracy policies.
  • Request to delete personal data: You may ask for the deletion or removal of personal data if there are no legitimate reasons for us to process that information. However, in certain special cases, we may not be able to fulfill your request for erasure due to specific legal reasons. If applicable, we will notify you of these reasons at the time of your request.
  • Objection regarding processing your personal data, where we are relying on a legitimate interest and there is something about your particular situation that makes you want to object processing on this ground if you feel it impacts on your fundamental rights and freedom
  • Requesting the restriction of processing your personal data: In circumstances where you have successfully made such a request, we will suspend the processing of your personal data. This applies when you wish to cancel all services and close your accounts, or when you are challenging the accuracy of the personal data we hold and may want to exercise or defend legal claims, situations in which we would typically delete or anonymize the data

OTHER DATA PROTECTION RIGHTS

In relation to your personal data, you also have the right to object to direct marketing. You may express objection to the use of your personal data for direct marketing purposes. Upon receiving such objection, we will cease sending you such communications

There are several situations in which you can restrict our use of your personal data: if you have made a general objection based on the provisions mentioned above; if you are contesting the accuracy of the personal data we have in our database; or if we have improperly used your personal data, but you do not wish for it to be deleted. Additionally, you have the right to file a complaint with the data protection regulation body regarding how we have used your personal data

OPT-OUT POLICY 

Where you have opted in to receive such communications, we may send you information about our products and services. To opt out of marketing or promotional emails, please click the unsubscribe link in the footer of the email communication to be removed from future communications.

 

RATINGS AND REVIEWS 

You agree that you are the sole author of ratings and reviews you submit to this website. You are responsible for and own the intellectual property rights related to the content you submit. You further agree not to submit anything that is false, inaccurate, or misleading; has been influenced by compensation without disclosure; has been copied from anyone else, or infringes on any third party’s copyright, patent, or trademark; violates any law or is considered offensive; includes references to other websites; or contains any computer viruses, worms, or other potentially damaging files. Summit Webstore reserves the right to remove or refuse to post any submission for any reason.

 

ANTI FRAUD STATEMENT

Summit Webstore has been notified of fraudulent activities circulating in various locations, including through phone calls, messages, emails, and other forms of communication related to prizes, promotions, recruitment, investments, and money transfers. If you encounter such information, we urge you to immediately report such suspicious communications to relevant authorities and government bodies. Summit Webstore reserves the right to take legal action, including criminal action, against individuals and entities engaged in such activities. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at webstore@summit.ae

CONTACTING US AND COMPLAINTS 

If you require further information regarding our Privacy Policy or if you have a complaint about our handling of your personal information, please email us at the following address: webstore@summit.ae. If you have a complaint about our handling of personal information, we will promptly contact you and work with you to resolve the issue.

LIMITATION OF LIABILITY 

Under no circumstance, including, but not limited to, negligence, shall Summit be liable for any indirect, special, exemplary, or consequential damages that result from the use of, or the inability to use, including but not limited to the information, materials on the page, page content, page code, user services, or the software. While Summit shall take reasonable precautions against security breaches, no webpage or internet transmission is completely secure, and as such, Summit shall not be liable for any indirect, special, exemplary, or consequential damages that may result from unauthorized access, hacking, data loss, or other breaches that may occur.

INDEMNITY 

By accessing Summit's page, users, individuals, and third parties agree and undertake to act responsibly and cause no harm, loss, or damage to Summit. In the event that Summit incurs any loss, harm, or damage, Summit shall have the right to take appropriate steps to identify the person(s) involved and seek indemnity and compensation for all loss, claim, demand, damage, costs, charges (including legal fees and charges), or prejudice that may be caused to Summit on account of misuse of the page and the consequent effect upon Summit.

JURISDICTION 

The Privacy Policy will be governed by and construed in accordance with UAE law. Any disputes arising in relation to this Privacy Policy will be subject to the exclusive jurisdiction of the Courts of Abu Dhabi, U.A.E.


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